Learning How to Play to Your Strengths
The internet is flooded right now with articles talking about “upskilling” and “learning new hobbies” and “taking online courses to
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Why You Should Keep Your Personal Brand and Your CV Up-To-Date
If you’ve been wrapped in the cosy glow of your current job for several years, or are currently on furlough,
Continue readingWhat is Zoom Fatigue? Video Calls, Working From Home and Burnout
It’s a strange one to admit but I actually feel more tired working from home than I ever did working
Continue readingWill We Ever Use A Handshake Again?
The history of the handshake can be traced as far back as Ancient Greece. A peaceful greeting, it was designed
Continue readingWellbeing in Call Centres During Lockdown: An Interview with Lisa Dolan from Teleperformance
The continuous provision of service within the Call and Contact Centre industry has been critical during the coronavirus pandemic. With
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