It’s a strange one to admit but I actually feel more tired working from home than I ever did working in the office. Which doesn’t make sense, right? I...

The history of the handshake can be traced as far back as Ancient Greece. A peaceful greeting, it was designed to show that neither party was carrying...

The continuous provision of service within the Call and Contact Centre industry has been critical during the coronavirus pandemic. With customers no l...

It feels like day 94,367 of lockdown – even if restrictions are set to be easing up. If you’re homeschooling your kids, you’ve probably taken more “in...

“To give or receive kindness is an act of courage.” - MentalHealth.org.uk We’re in the middle of a global pandemic. So perhaps being cour...

We’re all feeling the impact of the coronavirus pandemic . Whether you’re a business owner worrying about cash flow or an employee struggling with the...