Posted July 28 2024
By Mary Munoz
The COVID-19 pandemic has left an indelible mark on every sector, but perhaps none more so than the field of support work. As the world has returned to normality – although the threat of catching Covid has never fully gone away - support workers continue to face unique challenges while striving to provide essential services to those in need.
Challenges Faced by Support Workers Post-COVID
The pandemic exacerbated existing challenges and introduced new ones for support workers. One of the most significant issues is the increased workload. With many individuals experiencing heightened levels of anxiety, depression, and other mental health issues due to the pandemic, the demand for support services has surged. This has led to burnout and stress among support workers, who often find themselves stretched thin.
Additionally, the need for stringent health and safety protocols has added another layer of complexity to their roles. Ensuring the safety of both themselves and their clients requires meticulous attention to hygiene and other appropriate measures, which can be both physically and mentally taxing.
The Importance of Staying Up to Date with Training and SSSC Registrations
In this ever-evolving landscape, staying current with training and maintaining registrations with bodies like the Scottish Social Services Council (SSSC) is crucial. Continuous professional development ensures that support workers are equipped with the latest knowledge and skills to handle emerging challenges effectively. It also helps in maintaining high standards of care, which is essential for the well-being of clients.
Regular training sessions and workshops provide opportunities for support workers to learn about new protocols, therapeutic techniques, and technological advancements in the field. This not only enhances their competence but also boosts their confidence in delivering quality care.
Mental Health and Wellbeing
The mental health and wellbeing of support workers is a critical aspect that cannot be overlooked. The nature of the work often involves dealing with emotionally charged situations, which can take a toll on their mental health. Encouraging a culture of self-care and mindfulness can help support workers maintain their mental resilience and continue to provide compassionate care.
If you are struggling, there are lots of organisations who can support you. Places like Carers UK, SAMH, Breathing Space and Lifelines are all equipped to provide you with advice. More than that, you should feel free to reach out to your recruiter and communicate if you’re finding a workplace environment particularly stressful or draining.
Recognition and Appreciation
Support workers are the unsung heroes of our communities, providing invaluable services that often go unnoticed. At HRC Recruitment, we say thank you every month by choosing one candidate who has done a stand out job. This candidate is rewarded with vouchers to say thank you for all their hard work. We understand that long shifts and challenging work deserves recognition and a bit of pampering. We want to create a more supportive and sustainable environment for our essential workers.
If you are considering a career in care or would like to recommend a friend as a potential candidate, I’d be delighted to have an initial chat about the opportunities we currently have available. Get in touch by clicking here to drop me an email or call me on 0141 353 8371.