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Wellbeing in Call Centres During Lockdown: An Interview with Lisa Dolan from Teleperformance

The continuous provision of service within the Call and Contact Centre industry has been critical during the coronavirus pandemic. With

In the current climate, you might wonder how you can successfully add to your business. How can you onboard a

With Boris Johnson announcing last night that the UK would be going into lockdown (in all but name), this meant

When looking to hire high calibre candidates for your business – whether it’s on a temporary or permanent basis –

Vicky Beattie wanted to be a meteorologist. She has always been fascinated by “extreme weather”, she says and thought it

Chances are, your business has a “difficult to fill” position currently being advertised. It’s a position that’s highly specialised. It

They say that the key to a successful office support function is that you don’t notice how hard and how

It can be very difficult to attract and retain talent in a competitive market, particularly the Practice side of Accountancy

If you’re looking for a temp to cover summer holidays, long term sickness or maternity leave, we are confident we

In these uncertain political times – I won’t mention the “B” word – taking on extra employees may seem like

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