Business Contact Advisors 15 views

Business Contact Advisors, Edinburgh, £8.25ph (Temporary ongoing)

Are you seeking the opportunity to join a dynamic, modern and fast moving company?

Are you a motivated team player who is keen to manage a customers experience and ensure a positive outcome? If so we are keen to hear from you.

In joining this business, you will join an enthusiastic team who are passionate about providing an exceptional service.

Are you who we are looking for?

Strong customer service experience ideally within a contact centre environment 
Able to demonstrate that you have the ability to build positive relationships with customers
Possess excellent communication skills both spoken and written
Excellent PC skills and are computer literate

What does the day look like?

First point of contact for customers through telephone, email and digital
Focus on resolving customers problems at first point of contact 
Ensure that customers are provided with an excellent level of customer service
Work to business KPI’s, quality levels and procedures

Please note that all successful candidates will be subject to background checks 

HRC Recruitment acts as both an employment business and an employment agency. 

Apply for this job Apply via Facebook
Share this job

Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

Dundee
2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700