Dutch Inbound Customer Service (Gateshead) 17 views

HRC Recruitment are currently recruiting for multiple Dutch speaking Inbound Customer Service Advisors. This is a fantastic opportunity to join an exciting, well established worldwide organisation based in Gateshead. This is a permanent position with ASAP start date.

 

Would you like to work in an exciting and fun environment?

Are you a native/fluent Dutch speaker with English fluency? 

Do you have excellent customer service skills?

 

You will have some experience in a customer service based role and enjoy helping people. You will enjoy working within a busy multilingual team, delivering a high levels of customer service over the telephone and using email. If you are confident dealing with a high number of calls and have a great telephone manner we would like to hear from you!

 

Role: Inbound Customer Advisor 

Languages required: Fluent Dutch & English

Location: Gateshead

Salary: up to £18,000

 

Are you who we’re looking for? 

• Excellent organisational skills, with ability to manage own workload 

• Experience of working in a telephony sales and service environment 

• Strong listening and communication skills

• Ability to demonstrate high levels of passion and enthusiasm for the brand and product you are representing

• Excellent telephone manner with the ability to build rapport quickly over the phone

 

What does the day to day look like? 

• Answer inbound telephone and e-mail customer queries

• Follow up the queries with the relevant administration

• Manage your own workload and possess the ability to prioritise

• Ensuring that all customers always receive the highest level of service possible.

• Remaining professional and polite always

 

 

If you would like to apply for the position or please send your CV using the link below.

HRC Recruitment acts as both an employment business and an employment agency.

 

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Offices

Glasgow
8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

Edinburgh
13 Atholl Place,
EH3 8HP
0131 357 5333

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2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700