Investment and Protection Complaint Handler 5 views

Investment & Protection Complaint Handler – Glasgow – Highly competitive salary

I am working on a new and exciting opportunity for an experienced Senior Investment & Protection Complaint Handler to join a leading Wealth & Investment banking group in Glasgow city centre. They are offering a first-class salary and rewards package for the right candidate.

This is a fantastic time to join a forward thinking, innovative and exciting workplace who have their employees and customers at the heart of everything they do. This firm encourages a supportive and family environment, where their employees work hard and are rewarded with career progression paths and learning and development.

Experience needed for Investment & Protection Complaint Handler role:

You will join an expanding department and provide critical analysis on regulated complaints across; Investment, Protection and Pensions products, providing resolution including redress calculations on complex and varied cases.

The right candidate should have sound technical knowledge, underpinned by first class problem solving & analytical skills, whilst also possessing a strong background in regulatory complaints. You will display first class communication skills both verbally & written and have a strong desire to provide a clinical assessment and outcome in line with FCA regulations.

Are you this person?

The right candidate must display a positive mindset, be forward thinking and have the banks customers at the heart of everything they do. Ideally, you will possess Protection, Investment or Pensions Complaints experience, however, Financial Advisers with FPC 1,2,3 qualifications and are potentially looking for a career change can be considered for this role.

If you are looking for a modern supportive environment, future career progression opportunity and to join a friendly and welcoming team then please apply below!


Contact Lisa Smyth at HRC Financial Service Scotland


HRC Recruitment acts as both an employment business and an agency. 

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8th Floor,
180 Saint Vincent Street, G2 5SG
0141 353 1133

13 Atholl Place,
0131 357 5333

2nd Floor, Suite 4,
Marketgait Business Centre, DD1 1NJ
01382 768 700