Would you like to work in an exciting and fun environment?
Are you a native/fluent Swedish speaker with English fluency?
Do you have excellent customer service skills?
You will have some experience in a customer service based role and enjoy helping people. You will enjoy working within a busy multilingual team, delivering a high levels of customer service over the telephone and using email. If you are confident dealing with a high number of calls and have a great telephone manner we would like to hear from you!
Role: Inbound Customer Advisor
Languages required: Fluent Swedish & English
Salary: up to £18,000
Are you who we’re looking for?
• Excellent organisational skills, with ability to manage own workload
• Experience of working in a telephony sales and service environment
• Strong listening and communication skills
• Ability to demonstrate high levels of passion and enthusiasm for the brand and product you are representing
• Excellent telephone manner with the ability to build rapport quickly over the phone
What does the day to day look like?
• Answer inbound telephone and e-mail customer queries
• Follow up the queries with the relevant administration
• Manage your own workload and possess the ability to prioritise
• Ensuring that all customers always receive the highest level of service possible.
• Remaining professional and polite always
If you would like to apply for the position or please send your CV using the link below.
HRC Recruitment acts as both an employment business and an employment agency